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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12415)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

EXTREMELY DIFFICULT ONLINE SYSTEM TO TRANSFER FROM O...

5
EXTREMELY DIFFICULT ONLINE SYSTEM TO TRANSFER FROM ONE ISA TO ANOTHER BUT FORTUNATELY SIMON TALKED ME THROUGH EVERYTHING Reviewed on: 9th April 2025
John Bridgeman's avatar
John Bridgeman

In branch service review

5
Kathleen was extremely professional, friendly and explained everything fully. Reviewed on: 9th April 2025

In branch service review

5
Fantastic service great to have high street bank. Reviewed on: 9th April 2025

In branch service review

5
Lovely staff, Nice tidy branch. Good location. Reviewed on: 9th April 2025

In branch service review

5
Opened 2yr ISA in feb wanted to pay more in new tax year and unable too not happy had to open new account. Not the staffs fault. Reviewed on: 9th April 2025

In branch service review

5
I like branch operation of account passbook to monitor savings and less likelihood of fraud. Reviewed on: 9th April 2025

In branch service review

5
Extremely efficient, took very short time to complete everything. Reviewed on: 9th April 2025

In branch service review

5
Local office where I can have a face to face appointment. Competitive rates of interest. Pleasant and knowledgeable staff. Reviewed on: 9th April 2025

In branch service review

5
Absolutely marvellous experience in review counter staff, Elaine - friendly and helpful. Reviewed on: 9th April 2025

In branch service review

5
Very friendly and good dialogue. Reviewed on: 9th April 2025

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