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Darlington Building Society: Savings reviews

4.87
Based on 12,496 reviews, last reviewed 7th Jul 2026
78% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

As always very friendly and efficient. As always very friendly and efficient. Nothing is a bother Reviewed on: 7th July 2026
Judy B's avatar
Judy B

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12496)

In branch service review

5
Nice to speak to a person face to face. Reviewed on: 10th April 2025

EXTREMELY DIFFICULT ONLINE SYSTEM TO TRANSFER FROM O...

5
EXTREMELY DIFFICULT ONLINE SYSTEM TO TRANSFER FROM ONE ISA TO ANOTHER BUT FORTUNATELY SIMON TALKED ME THROUGH EVERYTHING Reviewed on: 9th April 2025

In branch service review

5
Kathleen was extremely professional, friendly and explained everything fully. Reviewed on: 9th April 2025

In branch service review

5
Fantastic service great to have high street bank. Reviewed on: 9th April 2025

In branch service review

5
Lovely staff, Nice tidy branch. Good location. Reviewed on: 9th April 2025

In branch service review

5
Opened 2yr ISA in feb wanted to pay more in new tax year and unable too not happy had to open new account. Not the staffs fault. Reviewed on: 9th April 2025

In branch service review

5
I like branch operation of account passbook to monitor savings and less likelihood of fraud. Reviewed on: 9th April 2025

In branch service review

5
Extremely efficient, took very short time to complete everything. Reviewed on: 9th April 2025

In branch service review

5
Local office where I can have a face to face appointment. Competitive rates of interest. Pleasant and knowledgeable staff. Reviewed on: 9th April 2025

In branch service review

5
Absolutely marvellous experience in review counter staff, Elaine - friendly and helpful. Reviewed on: 9th April 2025

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