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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,463 reviews, last reviewed 8th May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive customer service today with help to navigat... Positive customer service today with help to navigate online and professional and helpful manner ensured I was able to re-invest ISA with telephone su... Read more Reviewed on: 8th May 2026
Kay's avatar
Kay

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12463)

In branch service review

5
Always friendly service and local. Reviewed on: 7th April 2025

In branch service review

4
Local branch near where I live, good interest rates for savings. Reviewed on: 7th April 2025

In branch service review

5
The young lady was very informative, helpful and pleasant. Reviewed on: 7th April 2025

In branch service review

5
very happy with service. Nothing needs changing. Reviewed on: 7th April 2025

In branch service review

5
Efficient and friendly service , clear explanations. Reviewed on: 7th April 2025

In branch service review

5
Great customer service from start to finish. Reviewed on: 7th April 2025

In branch service review

5
Easily accessible with real people very helpful with no pressure. Reviewed on: 7th April 2025

In branch service review

5
Easy to deal with everything explained well. Reviewed on: 7th April 2025

In branch service review

5
Convenient office friendly staff. Reviewed on: 7th April 2025

In branch service review

5
Excellent, Kind, Ver thorough, Knowledgeable. All words that describe the care shown today. Reviewed on: 7th April 2025

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