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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12415)

In branch service review

5
Good experience, helpful staff and delighted to be able to come to open office and not online!! Bring back the passbook please. Easier to see interest on for tax returns. Reviewed on: 2nd April 2025

In branch service review

5
Pleasant experience, all explained well, great customer service. Reviewed on: 2nd April 2025

In branch service review

5
Friendliness, Knowledge of products, helpfulness. Superb in every way. Reviewed on: 2nd April 2025

In branch service review

5
Would like a passbook or a little card instead of a certificate easier to look after. Reviewed on: 2nd April 2025

In branch service review

5
The Online platform is not user friendly. Reviewed on: 2nd April 2025

In branch service review

5
Nice Friendly staff, Simply No problems. Reviewed on: 2nd April 2025

In branch service review

5
Only come twice a year , Always helpful. Reviewed on: 1st April 2025

In branch service review

5
Chantell was really helpful and explained everything fully so I understood and helped to move other ISA's from my bank too which I didn't know I could do. Thank you. Reviewed on: 1st April 2025

In branch service review

5
Seen more of a presence in the banking hall. The staff are Lovely. A desk just for enquiry. Reviewed on: 1st April 2025

In branch service review

5
Seen better rates in most places. 4.4% yr ISA, Charter 4.5%, Skipton 4.25% but great customer service. Reviewed on: 1st April 2025

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