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Darlington Building Society: Savings reviews

4.90
Based on 12,463 reviews, last reviewed 8th May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive customer service today with help to navigat... Positive customer service today with help to navigate online and professional and helpful manner ensured I was able to re-invest ISA with telephone su... Read more Reviewed on: 8th May 2026
Kay's avatar
Kay

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12463)

In branch service review

5
Polite associate speedy transactions. Reviewed on: 7th April 2025

In branch service review

5
Old fashioned service i.e. books. Reviewed on: 7th April 2025

In branch service review

5
Very clear info friendly and professional. Reviewed on: 7th April 2025

In branch service review

5
Likes face to face service. Thank you for your time today. Reviewed on: 7th April 2025

In branch service review

5
very friendly staff TJ and helpful. Reviewed on: 7th April 2025

In branch service review

5
First class overall would prefer when ringing up initially to speak to Yarm branch but they have explained your system to me. Reviewed on: 7th April 2025

In branch service review

4
Longer opening hours on Saturday morning. Reviewed on: 7th April 2025

In branch service review

5
Cant think of anything to improvement. Reviewed on: 7th April 2025

In branch service review

5
Lovely staff, very professional and helpful. Reviewed on: 7th April 2025

In branch service review

5
Staff very professional and helpful. Reviewed on: 7th April 2025

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