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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
61% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

A Building Society We Want

5
Welcoming, pleasant, knowledgeable staff. Retaining high street presence with physical passbook. Reviewed on: 27th March 2025
Decka's avatar
Decka

Excellent customer service and very knowledgeable st...

5
Excellent customer service and very knowledgeable staff and nothing is never a problem and you never feel rushed Reviewed on: 27th March 2025
Georgina V's avatar
Georgina V

Isa account

5
We opened a isa we transferred our money from virgin bank. Had a bit of trouble doing so. But Tom from Stockton helped us all the way Reviewed on: 27th March 2025
Kathryn A's avatar
Kathryn A

In branch service review

5
Positive, always polite staff. Very helpful, recently opened another savings account. Reviewed on: 26th March 2025

In branch service review

5
Charley was really friendly and informative. It's frustrating that I have to pop back but I am well aware this isn't a staff issue. Reviewed on: 26th March 2025

In branch service review

5
Lovely ladies made experience straightforward and easy. Reviewed on: 26th March 2025

In branch service review

5
Very helpful and easy to understand all information given. Reviewed on: 26th March 2025

In branch service review

5
Happy with my account review - covered everything. Reviewed on: 26th March 2025

In branch service review

5
Excellent customer service. Forms need to be updated to the latest ISA information regarding multiple ISAs and be clearer, I was uncomfortable signing something that wasn't strictly true. Reviewed on: 26th March 2025

In branch service review

5
The staff are very helpful and everything was explained. Reviewed on: 26th March 2025

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