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Darlington Building Society: Savings reviews

4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12415)

In branch service review

5
Staff very friendly and helpful. Reviewed on: 19th March 2025

In branch service review

5
Friendly, knowledgeable, information given in an accessible, kind manner. Reviewed on: 19th March 2025

In branch service review

5
Personal service - good to speak face-to-face, very friendly. Reviewed on: 19th March 2025

In branch service review

5
No improvement needed - well explained, really nice pleasant advisor. Reviewed on: 19th March 2025

In branch service review

5
Always a pleasant experience with staff members. Pleasant welcome and premises. Reviewed on: 19th March 2025

In branch service review

5
Nice cuppa and added bonus of a bouble decker bar!! Very helpful assistant, great help!. Reviewed on: 18th March 2025

In branch service review

5
Local branch. Much prefer a printed card rather than a letter form (Newcastle BS) only slightly thicker than paper. More staff required at HO when trying to book appointment, long wait for answer. Reviewed on: 18th March 2025

In branch service review

5
Don't have to wait too long. Helpful staff. Easy to access. Reviewed on: 18th March 2025

In branch service review

5
Excellent service over many years. Reviewed on: 18th March 2025

In branch service review

5
Concise and thorough information on all details. Reviewed on: 17th March 2025

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