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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
61% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

3
Opening online ISA was not simple or straightforward. Requiring username, password and code number. Reviewed on: 26th March 2025

In branch service review

1
Very poor online service - reason I have now moved all money elsewhere - accounts keep becoming dormant and have to be made active again!!. Reviewed on: 25th March 2025

In branch service review

5
Very helpful, always gives good advice/information. Reviewed on: 25th March 2025

In branch service review

5
Explained thoroughly and very pleasant. Reviewed on: 25th March 2025

In branch service review

5
It's local and accessible and pleasant staff. Reviewed on: 24th March 2025

In branch service review

5
Whole experience was very satisfactory, friendly and professional. Reviewed on: 24th March 2025

In branch service review

5
Friendly staff and great product information given. Reviewed on: 24th March 2025

In branch service review

5
Great staff, friendly, caring, informative, go the extra mile. Reviewed on: 22nd March 2025

In branch service review

5
Efficient service, helpful and informative. Everything was explained clearly. Reviewed on: 21st March 2025

In branch service review

5
Very detailed explanation, Nicola was very helpful. Reviewed on: 21st March 2025

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