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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
64% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12415)

In branch service review

5
Polite, helped us through everything we needed 100%. Excellent staff. Reviewed on: 19th March 2025

In branch service review

5
Staff are always welcoming and friendly, also very helpful. Reviewed on: 19th March 2025

In branch service review

5
Everything explained, easy to understand, good accessibility. Reviewed on: 19th March 2025

In branch service review

5
Courteous and very easy to talk to. Chantell put me at ease from the moment I entered the branch. Reviewed on: 19th March 2025

In branch service review

5
Knowledgeable, efficient service - very satisfied. Reviewed on: 19th March 2025

In branch service review

5
Local, personal and decent rates. Reviewed on: 19th March 2025

In branch service review

5
You have to make an appointment to open an account, why?. Reviewed on: 19th March 2025

In branch service review

5
Prompt, timely and friendly service. Reviewed on: 19th March 2025

In branch service review

5
This time I did not receive a leter about renewal. I was not able to renew automatiically. I could not renew over the phone, I had to wait about 12 days for an appointment at the Northallerton branch - 45 mins from home. Meanwhile mt money was in an easy access account. Reviewed on: 19th March 2025

In branch service review

5
Love the personal service. In my experience, nothing needs improving, all my needs met. Reviewed on: 19th March 2025

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