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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.9 (12464 reviews)

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4.90

Based on 12,464 reviews, last reviewed 9th May 2026

61% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

G ood rates n very friendly asked me all about fina...

G ood rates n very friendly asked me all about finance ie mortgage savings ect Reviewed on: 27th March 2025

Friendly staff quick and efficient and knowledgeable...

Friendly staff quick and efficient and knowledgeable always go above and beyond for a great experience customer focused Reviewed on: 27th March 2025

Have saved with DBS for many years,their interest ra...

Have saved with DBS for many years,their interest rates are one of the best on offer. Reviewed on: 27th March 2025

Continuous excellence!

I have been with the DBS for over forty years, using several branches. A consistent theme is the excellent customer service. It is engaging but not intrusive. Staff go out of their way to help customers. Reviewed on: 27th March 2025

Staff are always very friendly and helpful

Staff are always very friendly and helpful Reviewed on: 27th March 2025

Its local and staffed by good people.

Its local and staffed by good people. Reviewed on: 27th March 2025

Very helpful and efficient staff

Very helpful and efficient staff Reviewed on: 27th March 2025

Branches with staff.

Branches with staff. In person service. Reviewed on: 27th March 2025

Great branch service

Great branch service with good advice. Reviewed on: 27th March 2025

Interest Rate Loss

I went 'online' to renew our maturing Fixed Rate Saver. After completing most of the application form, I found that it did not allow me to open as a joint account, as my maturing account. I rang them and they said I would have to go into a branch to sort. In doing this, and the few days it took, I lost. 0.25% on the interest rate on a 2 year term. Reviewed on: 27th March 2025

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