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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,497 reviews, last reviewed 9th Jul 2026
78% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Polite, knowledgable, friendly staff I was greeted politely on arriving, was given a drink. The appointment was advised to be 30 minutes but only took 15 minutes. Despite my account matur... Read more Reviewed on: 9th July 2026
Anne C's avatar
Anne C

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12497)

In branch service review

5
Very efficient, clear process, which was completed quickly. Meghan was personable and informative. I would highly recommend on my experience so far. Reviewed on: 14th March 2025

In branch service review

5
Friendly customer service, helpful information. Reviewed on: 14th March 2025

In branch service review

5
Lovely staff, very helpful and local for easy access. Reviewed on: 14th March 2025

In branch service review

5
Customer service - experienced person. Reviewed on: 13th March 2025

In branch service review

5
An app for DBS would be useful. Also, you should offer a lofetime ISA account. Reviewed on: 13th March 2025

In branch service review

5
Higher chairs in reception please as currently very low and not suitable for older people. Reviewed on: 13th March 2025

In branch service review

5
Advised on all saving options and informed of account details, cooling of period etc. Read T&Cs and provided a copy. Reviewed on: 13th March 2025

In branch service review

5
Very friendly advice, always helpful and welcoming. Reviewed on: 13th March 2025

In branch service review

5
Lovely friendly staff who are always polite and happy to help. Reviewed on: 13th March 2025

In branch service review

5
Always brilliant service from all staff. Reviewed on: 13th March 2025

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