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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Long time members, bigger premises, more seating would help. Reviewed on: 6th March 2025

In branch service review

5
Easy access with being in town. Like the new facility. Staff very friendly. Reviewed on: 6th March 2025

In branch service review

5
Excellent help regarding account but would prefer a passbook rather than a certificate for the FRISA. A tick box sheet to indicate preference for new account arrangements would be much simpler than multiple forms to complete. Reviewed on: 6th March 2025

In branch service review

4
Bring back passbooks, plus rollover accounts. Reviewed on: 6th March 2025

In branch service review

5
Very helpful and informative consultation. Courtesy call/reminder day before. Reviewed on: 6th March 2025

In branch service review

5
I have been with DBS for quite a while now. I have always found the staff pleasant and eager to please. Reviewed on: 6th March 2025

In branch service review

5
Everything explained and easy to understand. Reviewed on: 6th March 2025

In branch service review

5
Greeted warmly by all staff. Kathleen was excellent in her explaining of options and I am very satisfied with my new savings arrangements. Reviewed on: 6th March 2025

Good range of saving products to choose from.

5
Good range of saving products to choose from. Reviewed on: 6th March 2025
Terence F's avatar
Terence F

Accessible

5
Lovely staff. An office on the High Street! Reviewed on: 6th March 2025
Hilary G's avatar
Hilary G

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