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Darlington Building Society: Savings reviews

4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12416)

In branch service review

5
Easy parking, very pleasant helpful customer service. Reviewed on: 28th February 2025

In branch service review

3
I have been with you for many years - using the Barnard Castle branch. Service has been very varied, but it is fantastic to have an office with real staff. Reviewed on: 28th February 2025

In branch service review

5
It is a local building society which is important to me. Reviewed on: 28th February 2025

In branch service review

5
Professional service always given. Reviewed on: 28th February 2025

In branch service review

5
I have always been pleased with the service - please keep it up. Reviewed on: 28th February 2025

In branch service review

5
Lots of information, very helpful. Reviewed on: 28th February 2025

In branch service review

5
More ventilation/fresh air, some pictures, bit of colour needed in the branch. Reviewed on: 28th February 2025

In branch service review

5
Failed to received maturity instructions 2 week by post or email. Reviewed on: 28th February 2025

In branch service review

5
Knowledgeable, sensible, listened well, friendly. Reviewed on: 28th February 2025

In branch service review

5
My experience has been very good and I'll definitely be back. Reviewed on: 28th February 2025

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