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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Clear and able to understand account details. Spoke through everything clearly. Reviewed on: 10th March 2025

In branch service review

5
All OK, always very helpful. Happy with the experience. Reviewed on: 6th March 2025

In branch service review

5
Customer service rep was very polite and knowledgeable. Appointment was punctual. Reviewed on: 6th March 2025

In branch service review

5
Happy with what I have. Only big bear is when there is only 1 staff on the counter at lunches. Reviewed on: 6th March 2025

In branch service review

5
Nothing but good customer relations. Reviewed on: 6th March 2025

In branch service review

5
Pleased with the service, staff are always pleasant. Reviewed on: 6th March 2025

In branch service review

4
Only one location now, Cockerton branch closed but was very convenient. Consider opening a branch there again. Reviewed on: 6th March 2025

In branch service review

5
I like that you have branches in most local towns. Reviewed on: 6th March 2025

In branch service review

5
Friendly, efficient staff. Easy access for disabled. Reviewed on: 6th March 2025

In branch service review

5
I am happy with how things are and with customer service. Reviewed on: 6th March 2025

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