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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Do not like investment certificates. When accounts mature Newcastle Building Society send a form and you tick which product you want - that is better. Reviewed on: 5th March 2025

In branch service review

5
Friendly and clear with information. DBS is a fantastic local organisation and gives a lot to local charities. Reviewed on: 5th March 2025

In branch service review

5
I've had a lot of support over the last year. Reviewed on: 5th March 2025

In branch service review

3
Wasn't up-to-date with what I needed for dormant savings account, had to try 3 times. All staff should know what is acceptable. Reviewed on: 5th March 2025

In branch service review

5
Always welcoming, friendly staff. Reviewed on: 5th March 2025

In branch service review

5
All staff friendly and efficient. Prefer to deal face-to-face. Reviewed on: 5th March 2025

In branch service review

5
Was pleased with the service we got. The lady who dealt with us was exteremely pleasant and helpful. Reviewed on: 5th March 2025

In branch service review

5
Everything explained thoroughly, ideal local branch. Reviewed on: 4th March 2025

In branch service review

5
Everyone friendly, lovely experience today, everything sorted, exceptional. Reviewed on: 4th March 2025

In branch service review

5
Your move from Cockerton did not suit me. Reviewed on: 4th March 2025

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