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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,497 reviews, last reviewed 9th Jul 2026
78% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Polite, knowledgable, friendly staff I was greeted politely on arriving, was given a drink. The appointment was advised to be 30 minutes but only took 15 minutes. Despite my account matur... Read more Reviewed on: 9th July 2026
Anne C's avatar
Anne C

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12497)

In branch service review

5
Friendly efficient staff. Welcoming. Difficult for people who work full-time as branch not open on a Saturday morning. Reviewed on: 13th March 2025

In branch service review

5
Always a pleasant experience with staff who are always helpful and make you feel welcome and valued. Reviewed on: 13th March 2025

In branch service review

5
Always well received in branch. Darlington online has improved and is now quite logical. Reviewed on: 13th March 2025

In branch service review

5
Very good service over the years. Reviewed on: 13th March 2025

In branch service review

4
Very well, good service and well explained. Reviewed on: 12th March 2025

In branch service review

5
The service I have received has gone very smoothly and I have been very happy with it. Reviewed on: 12th March 2025

In branch service review

5
Preferred where the other branch was situated. Lovely pleasant staff. Reviewed on: 12th March 2025

In branch service review

5
Nice lovely branch. Good friendly staff. Lovely service. Reviewed on: 12th March 2025

In branch service review

5
Great customer service - friendly, polite, efficient, down to Earth and welcoming. Reviewed on: 12th March 2025

In branch service review

5
I like the fact that I can go into a local branch and speak to someone face-to-face, I have always received friendly and respectful service. Reviewed on: 12th March 2025

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