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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,497 reviews, last reviewed 9th Jul 2026
78% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Polite, knowledgable, friendly staff I was greeted politely on arriving, was given a drink. The appointment was advised to be 30 minutes but only took 15 minutes. Despite my account matur... Read more Reviewed on: 9th July 2026
Anne C's avatar
Anne C

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12497)

In branch service review

5
Had to wait 3 weeks for an appointment - well worth the wait. Reviewed on: 11th March 2025

In branch service review

5
Always have a great experience when I come in branch. Reviewed on: 10th March 2025

In branch service review

5
Lovely staff. Convenient and local branch. Reviewed on: 10th March 2025

In branch service review

5
Clear and able to understand account details. Spoke through everything clearly. Reviewed on: 10th March 2025

In branch service review

5
All OK, always very helpful. Happy with the experience. Reviewed on: 6th March 2025

In branch service review

5
Customer service rep was very polite and knowledgeable. Appointment was punctual. Reviewed on: 6th March 2025

In branch service review

5
Happy with what I have. Only big bear is when there is only 1 staff on the counter at lunches. Reviewed on: 6th March 2025

In branch service review

5
Nothing but good customer relations. Reviewed on: 6th March 2025

In branch service review

5
Pleased with the service, staff are always pleasant. Reviewed on: 6th March 2025

In branch service review

4
Only one location now, Cockerton branch closed but was very convenient. Consider opening a branch there again. Reviewed on: 6th March 2025

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