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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Great customer service, lovely staff and nice branch. Reviewed on: 4th March 2025

In branch service review

5
Ladies on front desk always helpful and polite. Reviewed on: 4th March 2025

In branch service review

5
Lovely branch, preferred old branch for walking. Nice customer service. Reviewed on: 4th March 2025

In branch service review

5
Friendly, polite, explained very clearly. Reviewed on: 3rd March 2025

In branch service review

5
Empathetic, professional and efficient. Charley was first class. Reviewed on: 3rd March 2025

In branch service review

5
Helpful and friendly in person advice. Reviewed on: 3rd March 2025

In branch service review

4
Fern was really helpful, amazing service, only downside is no appointment for over 2 weeks. Reviewed on: 1st March 2025

In branch service review

5
Very friendly and made experience super easy and manageable/dtraightforward. Nice to talk to a human. Reviewed on: 1st March 2025

Friendly staff and efficient customer service

5
We were very pleased with the excellent customer service we received this week. The lady we spoke to was very polite and ensured that we understood the advice she gave us. Thank you for the friendly and efficient help. Reviewed on: 1st March 2025
Wendy's avatar
Wendy

In branch service review

5
Excellent service. Friendly, helpful staff. Convenient. Reviewed on: 28th February 2025

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