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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Been with this Society for years. Highly satisfied!!. Reviewed on: 28th February 2025

In branch service review

5
Very friendly staff, very knowledgeable and took the time to explain everything. Reviewed on: 28th February 2025

In branch service review

5
Explained very well so was understood. Very nice young lady. Reviewed on: 28th February 2025

In branch service review

5
Friendly and professional staff. Reviewed on: 28th February 2025

In branch service review

5
It's simple. Like old-school, you walk into a branch, put money in or take money out and talk to real people. It's personalised and it's in a book so you have it in your hand. All good. Reviewed on: 28th February 2025

In branch service review

5
Staff always helpful, friendly and knowledgeable about products.. Reviewed on: 28th February 2025

In branch service review

5
Polite, happy and always a pleasure. When I lost my wife the staff were so polite and caring. I will never forget that. Reviewed on: 28th February 2025

In branch service review

5
Always fab customer service - friendly staff. Reviewed on: 28th February 2025

In branch service review

5
Very sympathetic as I have just had my hasband pass away - TJ explained everything in great detail to help me out. Reviewed on: 28th February 2025

In branch service review

5
I like the fact that it is still local with friendly and helpful staff. Reviewed on: 28th February 2025

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