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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,497 reviews, last reviewed 9th Jul 2026
78% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Polite, knowledgable, friendly staff I was greeted politely on arriving, was given a drink. The appointment was advised to be 30 minutes but only took 15 minutes. Despite my account matur... Read more Reviewed on: 9th July 2026
Anne C's avatar
Anne C

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12497)

In branch service review

5
I like that you have branches in most local towns. Reviewed on: 6th March 2025

In branch service review

5
Friendly, efficient staff. Easy access for disabled. Reviewed on: 6th March 2025

In branch service review

5
I am happy with how things are and with customer service. Reviewed on: 6th March 2025

In branch service review

5
Long time members, bigger premises, more seating would help. Reviewed on: 6th March 2025

In branch service review

5
Easy access with being in town. Like the new facility. Staff very friendly. Reviewed on: 6th March 2025

In branch service review

5
Excellent help regarding account but would prefer a passbook rather than a certificate for the FRISA. A tick box sheet to indicate preference for new account arrangements would be much simpler than multiple forms to complete. Reviewed on: 6th March 2025

In branch service review

4
Bring back passbooks, plus rollover accounts. Reviewed on: 6th March 2025

In branch service review

5
Very helpful and informative consultation. Courtesy call/reminder day before. Reviewed on: 6th March 2025

In branch service review

5
I have been with DBS for quite a while now. I have always found the staff pleasant and eager to please. Reviewed on: 6th March 2025

In branch service review

5
Everything explained and easy to understand. Reviewed on: 6th March 2025

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