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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,497 reviews, last reviewed 9th Jul 2026
78% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Polite, knowledgable, friendly staff I was greeted politely on arriving, was given a drink. The appointment was advised to be 30 minutes but only took 15 minutes. Despite my account matur... Read more Reviewed on: 9th July 2026
Anne C's avatar
Anne C

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12498)

In branch service review

5
Everything explained and easy to understand. Reviewed on: 6th March 2025

In branch service review

5
Greeted warmly by all staff. Kathleen was excellent in her explaining of options and I am very satisfied with my new savings arrangements. Reviewed on: 6th March 2025

Good range of saving products to choose from.

5
Good range of saving products to choose from. Reviewed on: 6th March 2025
Terence F's avatar
Terence F

Accessible

5
Lovely staff. An office on the High Street! Reviewed on: 6th March 2025
Hilary G's avatar
Hilary G

In branch service review

5
Do not like investment certificates. When accounts mature Newcastle Building Society send a form and you tick which product you want - that is better. Reviewed on: 5th March 2025

In branch service review

5
Friendly and clear with information. DBS is a fantastic local organisation and gives a lot to local charities. Reviewed on: 5th March 2025

In branch service review

5
I've had a lot of support over the last year. Reviewed on: 5th March 2025

In branch service review

3
Wasn't up-to-date with what I needed for dormant savings account, had to try 3 times. All staff should know what is acceptable. Reviewed on: 5th March 2025

In branch service review

5
Always welcoming, friendly staff. Reviewed on: 5th March 2025

In branch service review

5
All staff friendly and efficient. Prefer to deal face-to-face. Reviewed on: 5th March 2025

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