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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,416 reviews, last reviewed 20th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing service, fast, efficient and professional Amazing service, fast, efficient and professional Reviewed on: 20th March 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
Visit provider site Read all reviews See your review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12416)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

excellent and friendly service.

5
excellent and friendly service.Good interest rates Reviewed on: 26th February 2025
Anne C's avatar
Anne C

Organisation that looks after it's members

5
Friendly organisation,staff always available to assist,nice to have an office locally that gives a personal service. Reviewed on: 26th February 2025
Neil Stokoe 's avatar
Neil Stokoe

Does what it says on the tin

4
Very helpful, efficient and polite Reviewed on: 26th February 2025
David J's avatar
David J

Staff are fabulous ( Bishop Auckland ) always helpfu...

5
Staff are fabulous ( Bishop Auckland ) always helpful , we have banter n a laugh . If there is a problem , they deal with it so promptly. My only concern n love said it on a few occasions, safety of staff , with the area being so open as you enter . Reviewed on: 26th February 2025
Audrey Simpson 's avatar
Audrey Simpson

Friendly advice and support from the DBS

5
so good to have a branch on the high street to pop into for advice etc, great to receive the monthly newsletter to keep up with the latest news and events, attended the AGM for the first time last year and already looking forward to this years event, like that the Darlington supports local charities, schoolchildren, local attractions etc Reviewed on: 26th February 2025
Linda A's avatar
Linda A

Darlington

5
Use them on-line and they seem to get things right. Reviewed on: 26th February 2025
John Smythe's avatar
John Smythe

In branch service review

5
Excellent customer service. Knowledgeable and helpful. Friendly and personable. Reviewed on: 25th February 2025

In branch service review

5
Always friendly, helpful, knowledgeable advice. Reviewed on: 25th February 2025

In branch service review

5
I love always being able to speak to someone. Reviewed on: 25th February 2025

In branch service review

5
Tom was very helpful and explained everything clearly. Reviewed on: 25th February 2025

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