Smart Money People Logo

Darlington Building Society: Savings reviews

4.91
Based on 12,416 reviews, last reviewed 20th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing service, fast, efficient and professional Amazing service, fast, efficient and professional Reviewed on: 20th March 2026
Verified source

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12416)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
Friendly, reliable, flexible when rearranging appointment - advice was consistent across appointments. Reviewed on: 24th February 2025

In branch service review

5
Good advice, friendly staff, treated me as a customer. Reviewed on: 24th February 2025

In branch service review

5
Professional and friendly service. Reviewed on: 24th February 2025

In branch service review

5
Very happy, friendly and helpful. Reviewed on: 24th February 2025

In branch service review

5
We were able to complete the transactions in relation to our ISAs with no fuss. Everything went smoothly. Great service. Reviewed on: 24th February 2025

In branch service review

5
Always helpful, always give great service. Reviewed on: 24th February 2025

In branch service review

5
Need more cashier points open, there is only ever one. Reviewed on: 24th February 2025

In branch service review

5
Very easy to understand and transfer ISA. Reviewed on: 24th February 2025

In branch service review

5
I achieved opening my account without any fuss. All details explained thoroughly. Very happy with service. Reviewed on: 24th February 2025

In branch service review

5
Friendly saff, local branch - easy to pop in. Reviewed on: 24th February 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products