Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,416 reviews, last reviewed 20th Mar 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing service, fast, efficient and professional Amazing service, fast, efficient and professional Reviewed on: 20th March 2026
Verified source

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
Visit provider site Read all reviews See your review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12416)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
The counter is too high, and the low one is too low. Other than that all is good. Reviewed on: 5th February 2025

In branch service review

5
Darlington Building Society are a very good friend to me, I've had 2 mortgages and was welcomed with open arms, very helpful. Fern has been very helpful this morning. Reviewed on: 5th February 2025

In branch service review

5
Lovely branch. Nice friendly staff. Reviewed on: 5th February 2025

In branch service review

4
I preferred the old branch because of where it is situated. Reviewed on: 5th February 2025

In branch service review

5
Staff very pleasant and polite. Very informative meeting. Very pleasant surroundings. All explained to us, clearly. Reviewed on: 5th February 2025

In branch service review

5
Excellent service. I was a walk-in and received appointment within 20 mins. Efficient ISA service. Very pleasant and helpful. Reviewed on: 5th February 2025

In branch service review

5
Staff have been very professional and gone out of their way to help us (as usual). Reviewed on: 4th February 2025

In branch service review

5
No problems with bank. Doing a good fun people. Reviewed on: 4th February 2025

In branch service review

5
Local to home - been a member for 3 years. Reviewed on: 4th February 2025

In branch service review

4
Staff were friendly and helpful. Only reason for marking down slightly was the T&Cs had sections which were confusing. Reviewed on: 4th February 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill