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Darlington Building Society: Savings reviews

4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Friendly, efficient and helpful. Reviewed on: 27th January 2025

In branch service review

5
Staff are very helpful at all times. Cheerful and friendly. Reviewed on: 27th January 2025

In branch service review

5
Great that we open on Saturday. Likes not having a card but uses online. Reviewed on: 27th January 2025

In branch service review

5
Perfect apart from interest rates. Reviewed on: 27th January 2025

In branch service review

5
Everyone is welcoming and friendly. Reviewed on: 27th January 2025

In branch service review

5
Great friendly and knowledgeable staff. Very helpful and informative. Disappointed Society is withdrawing new passbook facility - handy to keep track of savings. Reviewed on: 27th January 2025

In branch service review

5
Friendly, knowledgeable, helpful. I didn't have to go online, appreciated being able to come into banch and speak to a person. Reviewed on: 27th January 2025

In branch service review

5
Nice staff and they are always polite and efficient. Reviewed on: 27th January 2025

In branch service review

5
Clare was really helpful and fulfilled our need. Friendly and effective. Reviewed on: 27th January 2025

In branch service review

5
Claire was really helpful and fulfilled our requests promptly with friendly efficiency. Reviewed on: 27th January 2025

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