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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,418 reviews, last reviewed 23rd Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great regular saver! Great regular saver! £250 is a good amount to get into it a month. The website is easy to use. The rates aren’t quite as high as others but still real... Read more Reviewed on: 23rd March 2026
Jo B's avatar
Jo B

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12418)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Friendly. Plastic wallets needed for passbooks and larger text needed on forms. Reviewed on: 18th November 2024

In branch service review

5
Helpful, friendly person serving. Like the face-to-face. Reviewed on: 16th November 2024

In branch service review

5
Chrissy was excellent. Everything was explained clearly and all questions were answered. Reviewed on: 16th November 2024

In branch service review

3
I have had no correspondence from you and am frustrated. Reviewed on: 15th November 2024

In branch service review

5
Have been with DBS for many years and have always been satisfied with the service provided. Reviewed on: 15th November 2024

In branch service review

5
I have been with Darlington for over 20 years. I feel that the loyalty I get is amazing. The staff are happy and friendly and they help with any issues. Reviewed on: 15th November 2024

In branch service review

5
Very happy with the rates and transfer process. Reviewed on: 15th November 2024

In branch service review

4
Would like a passbook given with the fixed rate products. Reviewed on: 15th November 2024

In branch service review

5
Like being with the Darlington. Staff are patient and happy to help - I feel like a human here, not just a number. Reviewed on: 15th November 2024

In branch service review

5
Happy we were able to deal with things over the phone. Reviewed on: 15th November 2024

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