Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,406 reviews, last reviewed 3rd Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Great product range and interest rates Great product range and interest rates Reviewed on: 3rd March 2026
JulW's avatar
JulW

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
Visit provider site Read all reviews See your review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12406)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Always very friendly and helpful. Two staff would be better on at lunch times. Reviewed on: 21st November 2025

In branch service review

5
Friendly and informative. Tom was cheerful and Answered all my questions. Reviewed on: 21st November 2025

In branch service review

5
The young man dealt with my request perfectly. Reviewed on: 20th November 2025

In branch service review

5
Helpful and friendly staff, queues are sometimes lengthy (but not today). Reviewed on: 20th November 2025

In branch service review

5
Very pleased - everything explained - enjoyable experience. Please keep up the book. Reviewed on: 19th November 2025

No waiting.

5
I spoke with the Darlington 3 times yesterday and on each occasion the calls were answered almost immediately followed by such excellent service to my query Reviewed on: 19th November 2025
Harry C's avatar
Harry C

In branch service review

5
Very knowledgeable friendly and good advice. Reviewed on: 18th November 2025

In branch service review

5
Please do not give up accounts which are held in passbook format. Online banking is not for me. Reviewed on: 18th November 2025

Good regular saver rates

5
Darlington Building Society offer quite a good regular 12 month saver now. I signed up and the account was set up and funded within 24 hours. I am quite impressed by how quickly this was completed. Reviewed on: 18th November 2025
Tom M's avatar
Tom M

In branch service review

5
Good explanations, very happy with everything. Reviewed on: 17th November 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill