Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,433 reviews, last reviewed 28th Mar 2026
59% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

General review of accounts Appointment with DBS lady in separate office and she had to go back into main office to update pass book, close accounts etc which therefore took long... Read more Reviewed on: 28th March 2026
Mandy E's avatar
Mandy E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
Visit provider site Read all reviews See your review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12433)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

Very patient very professional excellent experience

5
Very patient very professional excellent experience Reviewed on: 15th October 2024
Wheatley's avatar
Wheatley

Patient & supportive in setting up app on mobile

5
Patient & supportive in setting up app on mobile Reviewed on: 15th October 2024
Shahnaz Moghal's avatar
Shahnaz Moghal

In branch service review

5
Good savings rates. Hospitable staff - good coffee and Sue was very efficient. Reviewed on: 14th October 2024

In branch service review

5
All of my queries were completely and satisfactorily dealt with in a very pleasant way within one hour. Excellent service, no complaints. Reviewed on: 14th October 2024

In branch service review

5
Always excellent service with a smile. Reviewed on: 14th October 2024

In branch service review

5
Great experience and very helpful. Reviewed on: 14th October 2024

In branch service review

5
Long standing member and satisfied with the service. Chantel was very helpful. Reviewed on: 14th October 2024

In branch service review

5
Friendly staff who explain everything clearly. Reviewed on: 14th October 2024

In branch service review

5
Brilliant - lovely service provided, easy to open the account. Reviewed on: 14th October 2024

In branch service review

5
Couldn't be better. No improvement needed. Staff very helpful. A1. Reviewed on: 14th October 2024

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill