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Darlington Building Society: Savings reviews

4.91
Based on 12,434 reviews, last reviewed 28th Mar 2026
59% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Cashiers are the best! Cashiers always give an update on alternative accounts which could be more beneficial to me. They always provide a chair as I have difficulty standing... Read more Reviewed on: 28th March 2026
Skellgill's avatar
Skellgill

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12434)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
Couldn't be better. No improvement needed. Staff very helpful. A1. Reviewed on: 14th October 2024

In branch service review

5
Staff are polite and helpful. Keep offering good rates when possible. Reviewed on: 14th October 2024

In branch service review

5
Good service and friendly staff. Reviewed on: 14th October 2024

In branch service review

5
Nice staff, friendly and helpful. Reviewed on: 12th October 2024

In branch service review

5
Very helpful, open on a Saturday, and local. Reviewed on: 12th October 2024

In branch service review

5
Relaxed atmosphere, secure place for money. Local. You can talk to people. Reviewed on: 12th October 2024

In branch service review

5
Amazing service - would really recommend. Reviewed on: 12th October 2024

In branch service review

5
Excellent service and help. Nice cup of team. Appreciate the 4pm closing during the week. I like the personal face-to-face contact. Reviewed on: 12th October 2024

In branch service review

4
The queues are long, you need more staff. Service is good, branch is local, lovely and warm. Reviewed on: 11th October 2024

In branch service review

5
Friendly and helpful at all times. Reviewed on: 11th October 2024