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Darlington Building Society: Savings reviews

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4.91
Based on 12,439 reviews, last reviewed 29th Mar 2026
55% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

The best on the high street Always a warm welcome in branch and helpful staff. Savings accounts have solid rates comparable to other high street banks and building societies. Gre... Read more Reviewed on: 29th March 2026
FrugalFinance 's avatar
FrugalFinance

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12439)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Very friendly and helpful advice - got what we needed sorted! Great that there is still physical branches close to home. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
I have always found staff at the Yarm branch very friendly, helpful and efficient. I have no negative comments to make. It is a shame that the branch hours are reducing as there always seems to be other customers whenever I visit. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
Very friendly staff, always have a nice conversation. Nothing is ever too much trouble. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
Tom was excellent. Thank you! Catherine was also super. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
The advisor who served us was polite, courteous and well informed about the product you provide. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
We were fully listened to and all facts were carefully explained. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
Local branch in Yarm is still open. Had to visit twice as the over the counter process not allowed. Information clearly explained. Certificate instead of passbook is fine. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
We really enjoy being a member of the Yarm branch due to the fact that the staff are so friendly and welcoming. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
The personal service and support is great - friendly but also informative and helpful. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
Clear communication of changes and what I needed to be aware of due to this change. Like the face-to-face discussion. Like the ability to use branch on Saturday if needed. Reviewed on: 21st September 2024
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Verified Member

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