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Darlington Building Society: Savings reviews

4.91
Based on 12,442 reviews, last reviewed 29th Mar 2026
54% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great website and portal I bank online and their website is easy to navigate to get to where I want to and find the information I need. Reviewed on: 29th March 2026
Chris W's avatar
Chris W

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12442)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
I like everything and everyone is friendly. Reviewed on: 18th September 2024

In branch service review

5
Staff are friendly and there to help. Reviewed on: 18th September 2024

In branch service review

5
Very pleased, easily able to access service, friendly and helpful. Reviewed on: 18th September 2024

In branch service review

5
Staff treat me very well and are kind. Reviewed on: 18th September 2024

In branch service review

5
Online banking app for all accounts needed. Reviewed on: 18th September 2024

In branch service review

4
Helpful staff. Sometimes short staffed if there is a problematic customer. Reviewed on: 18th September 2024

In branch service review

5
The Darlington Building Society is convenient to access and appointments are easy to arrange. The staff are invariably friendly and efficient. Reviewed on: 18th September 2024

In branch service review

5
Very helpful staff - face-to-face - local branch. No improvements needed. Reviewed on: 18th September 2024

In branch service review

5
Excellent people skills of staff. Efficient service. Rapid and effective delivery of what was wanted. Reviewed on: 18th September 2024

In branch service review

5
Simple and very straightforward, easy to understand. Reviewed on: 18th September 2024

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