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Darlington Building Society: Savings reviews

4.91
Based on 12,442 reviews, last reviewed 29th Mar 2026
54% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great website and portal I bank online and their website is easy to navigate to get to where I want to and find the information I need. Reviewed on: 29th March 2026
Chris W's avatar
Chris W

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12442)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
Convenient location with friendly and helpful staff. Reviewed on: 17th September 2024

In branch service review

5
Fantastic staff, very helpful and very caring. Reviewed on: 17th September 2024

In branch service review

5
Friendly staff, service at the counter was brill, definitely recommend to family and friends. Reviewed on: 17th September 2024

In branch service review

5
Informative, very helpful member of staff, friendly. Reviewed on: 17th September 2024

In branch service review

5
Staff are always pleasant and helpful. Wait times not usually long. Reviewed on: 17th September 2024

In branch service review

4
Advisor was good and made me relaxed with her tone. Reviewed on: 17th September 2024

In branch service review

5
Didn't wait long to be seen. Very patient and helpful. Reviewed on: 17th September 2024

In branch service review

5
Excellent, straightforward, friendly advice. Reviewed on: 17th September 2024

In branch service review

5
Friendly, knowledgeable, make you feel welcome. Have time to explain despite us asking silly questions a lot. Lovely, lovely service. Same lovely staff. Reviewed on: 17th September 2024

In branch service review

5
Staff friendliness and efficiency is great. Reviewed on: 17th September 2024

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