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Darlington Building Society: Savings reviews

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4.91
Based on 12,442 reviews, last reviewed 29th Mar 2026
54% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Great website and portal I bank online and their website is easy to navigate to get to where I want to and find the information I need. Reviewed on: 29th March 2026
Chris W's avatar
Chris W

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12442)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
I am ridiculously happy today to learn that you are keeping passbooks for my savings accounts. Always lovely to read about the work you do for the community. Reviewed on: 11th September 2024
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Verified Member

In branch service review

5
Member of staff was understanding - empathy. Performed the meet and greet to a very high standard. Reviewed on: 11th September 2024
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Verified Member

In branch service review

5
I prefer a face-to-face meeting so the Darlington is perfect. Reviewed on: 11th September 2024
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Verified Member

In branch service review

5
Charley was excellent, explained everythinng fully. Thank you. Reviewed on: 11th September 2024
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Verified Member

In branch service review

5
Nice to have a face-to-face appointment. Would rather not have to sit through a long tedious video. Reviewed on: 11th September 2024
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Verified Member

In branch service review

5
Staff at the Stockton branch were welcoming, friendly and very helpful. Reviewed on: 10th September 2024
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Verified Member

In branch service review

5
Very polite and knowledgeable clerk. No improvements needed. Reviewed on: 10th September 2024
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Verified Member

In branch service review

5
Very well informed and kept up-to-date with what is available to us and better options. Very friendly. Reviewed on: 10th September 2024
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Verified Member

In branch service review

5
Pleasant, efficient and helpful. Reviewed on: 10th September 2024
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Verified Member

In branch service review

5
Very friendly staff. Good products. Easy to access. Reviewed on: 10th September 2024
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Verified Member

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