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Darlington Building Society: Savings reviews

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4.90
Based on 12,446 reviews, last reviewed 31st Mar 2026
59% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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1%
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Latest highest rating:

5

DARLINGTON BUILDING SOCIETY AT YARM IS GREAT, DARLINGTON BUILDING SOCIETY AT YARM IS GREAT, STAFF, LOCATION AND SAVINGS ALL SUPER. THANKYOU! Reviewed on: 31st March 2026
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DB

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12446)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
The Yarm branch is open on Saturdays allowing me to call in and deal with the staff as I work away during the week. Reviewed on: 8th August 2024
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In branch service review

1
I was very upset to received a letter stating that the Yarm branch will be closing on Saturdays. There was no consultation with members. As someone who works full time this is really difficult for me and am considering closing all my accounts and moving to a building society that does open on a Saturday. Reviewed on: 8th August 2024
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Verified Member

In branch service review

5
The staff are very helpful and professional and can answer any questions asked. Reviewed on: 8th August 2024
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Verified Member

In branch service review

5
Molly was extremely friendly and efficient. Reviewed on: 8th August 2024
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Verified Member

In branch service review

5
Polite, friendly service. Always. Reviewed on: 8th August 2024
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Verified Member

In branch service review

5
Always friendly and easy to deal with. Nothing is ever a trouble. Reviewed on: 8th August 2024
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Verified Member

In branch service review

5
Always positive. Very friendly, helpful staff. Reviewed on: 8th August 2024
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Verified Member

In branch service review

5
Excellent customer service with a very knowledgeable advisor. All aspects of the ISA were explained in a way which was easily understood. Tom was an enthusiastic and open advisor. Highly recommend. Reviewed on: 8th August 2024
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Verified Member

In branch service review

5
I have always found my dealings with the Darlington Building Society to be very good. The staff have always been very helpful and friendly over the years. Reviewed on: 8th August 2024
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Verified Member

In branch service review

5
Your colleague was extremely helpful and has a very caring nature. My appointment was carried out efficiently and easily. Reviewed on: 8th August 2024
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Verified Member

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