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Darlington Building Society: Savings reviews

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4.91
Based on 12,638 reviews, last reviewed 31st Mar 2026
14% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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Latest highest rating:

5

In branch service review Very knowledgeable and accurate information, friendly and approachable. Reviewed on: 31st March 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12638)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
Nothing to be improved. Happy with the experience. Reviewed on: 30th August 2024
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Verified Member

In branch service review

4
Recent bond mature notification letter arrived, no option on letter of my intention to reinvest in another bond. Resulted in me going to local branch to make and appointment to reinvest in another bond. Reviewed on: 30th August 2024
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Verified Member

In branch service review

4
It would be an improvement if bonds could be opened by phone. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Very informative and clear information. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Quick and efficient, helpful staff, welcoming and efficient. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
I am very happy with the service. The staff are really nice and friendly. Nothing needs improving. Reviewed on: 30th August 2024
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Verified Member

In branch service review

4
Not happy with new opening/closing days. I deel like I am being forced to use online which I am dead against. Reviewed on: 30th August 2024
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In branch service review

5
Changing the hours means people having to change their banking habits, I am old-school and still like to use the branch. I like face-to-face. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Good to be able to transfer ISA without worry over appointment and very efficient. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Nothing to be improved. Elaine from counter always helpful. Meghan always looks after me when I come into the branch, the staff always have smiles on their faces. Reviewed on: 30th August 2024
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