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Darlington Building Society: Savings reviews

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4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
55% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
Julia's avatar
Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12448)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
Excellent. Process was simple. Quality time spent with advisor. Empathetic. Reviewed on: 17th June 2024
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Verified Member

In branch service review

5
I love going into the branch, personal touch and friendly chat. Reviewed on: 17th June 2024
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Verified Member

In branch service review

5
I like the personal, face-to-face service and the fact it is local. Reviewed on: 17th June 2024
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Verified Member

In branch service review

5
As a smaller building society, I feel it is more family friendly. Reviewed on: 17th June 2024
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Verified Member

In branch service review

5
Excellent service, no complaints. Reviewed on: 17th June 2024
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Verified Member

In branch service review

5
Happy with service overall, I come into branch every other week. Reviewed on: 17th June 2024
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Verified Member

In branch service review

5
Experience was good. Local branch. Reviewed on: 15th June 2024
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Verified Member

In branch service review

5
Convenient it being in the town centre. Friendly and helpful staff. Reviewed on: 15th June 2024
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Verified Member

In branch service review

5
Very valuable customer advice, lovely staff. Branch open in town. Reviewed on: 15th June 2024
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Verified Member

In branch service review

5
Very friendly and competent staff. Everythinge explained clearly. Reviewed on: 14th June 2024
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Verified Member

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