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Darlington Building Society: Savings reviews

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4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
55% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
Julia's avatar
Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12448)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
The staff have been pleasant and helpful. No need to change. Reviewed on: 7th June 2024
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Verified Member

In branch service review

5
Friendly advice and good service. Reviewed on: 7th June 2024
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Verified Member

In branch service review

5
All the staff are friendly and extremely helpful. Reviewed on: 7th June 2024
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Verified Member

In branch service review

5
Zoe was very polite and friendly and talked through the accounts clearly whilst we made our decision. Reviewed on: 7th June 2024
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Verified Member

In branch service review

5
The service we received was excellent, it was informative and to the point. I very much admired the d Reviewed on: 7th June 2024
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Verified Member

In branch service review

5
Much easier than I though, staff very helpful. Reviewed on: 7th June 2024
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Verified Member

In branch service review

5
Very happy we could be accommodated without an appointment, went above and beyond to help us as we did not have the time available to return. Reviewed on: 7th June 2024
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Verified Member

In branch service review

5
General overall experience throughout the years has been very good. Reviewed on: 7th June 2024
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Verified Member

In branch service review

3
A little problematic when setting account up, but customer service is fine. Reviewed on: 7th June 2024
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Verified Member

In branch service review

5
I like that there are face-to-face appointments. DBS have not alays had the most competitive rates but have been the last 4 years. Reviewed on: 7th June 2024
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Verified Member

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