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Darlington Building Society: Savings reviews

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4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
52% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
Julia's avatar
Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12448)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Very good, personable advisor who's a credit to your company. Thank you. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
Would be better with access to a toilet and a fresh lick of paint. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
I like the information that they provided. It was adequate. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
Very straightforward procedure and friendly service from the advisor. The personal face-to-face experience cannot be underestimated in the era of modern technology. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
Gave good advice, they were very helpful in making a decision. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
I like the savings books and the ease of saving but it's getting harder to take the savings out. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
Excellent service from my initial phone call yesterday. The advisor was young but mature beyond their years. Professional, knowledgeable, and yet kind. Will do well in future. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
Like the high street branches and being able to speak to the right people. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
When is the Society going to increase the daily amount we are allowed to draw ( Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
Information given was very helpful and easy to understand. Staff were very knowledgeable. Reviewed on: 25th May 2024
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Verified Member

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