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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
52% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
Julia's avatar
Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12448)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Good crack, helpful and understanding. Reviewed on: 21st May 2024
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Verified Member

In branch service review

5
Friendly, helpful, queues have gone down, staff always smiling. Reviewed on: 21st May 2024
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Verified Member

In branch service review

4
Very happy with service. Good customer care. Would recommend. Reviewed on: 21st May 2024
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Verified Member

In branch service review

5
Positive experience, and helpful. I like coming into the branches. Keep branches open. Reviewed on: 20th May 2024
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Verified Member

In branch service review

5
I like that you can still get a passbook for savings and that I can come into a local branch. Reviewed on: 20th May 2024
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Verified Member

In branch service review

5
Very friendly staff, can't improve on excellence. Reviewed on: 20th May 2024
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Verified Member

In branch service review

5
We use Darlington Building Society as we can have face-to-face service. The staff are excellent and very helpful. Reviewed on: 20th May 2024
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Verified Member

Pleasant Staff.

5
Pleasant Staff. Very Very Helpful. 11/10 Reviewed on: 20th May 2024
Arthur C's avatar
Arthur C

In branch service review

5
Lovely staff, warm welcome, very helpful. Reviewed on: 18th May 2024
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Verified Member

In branch service review

4
Didn't like the bribe to attend AGM, would have preferred extra interest. Reviewed on: 18th May 2024
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Verified Member

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