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Darlington Building Society: Savings reviews

4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
52% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
Julia's avatar
Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12448)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
Great customer service, very helpful. Reviewed on: 17th May 2024

In branch service review

5
No improvements needed, all good, happy with the service. Reviewed on: 17th May 2024

In branch service review

5
Staff helped me understand the different products, so I could pick the one that most suited. Very polite and professional. Reviewed on: 17th May 2024

In branch service review

5
Staff were so helpful and explained everything clearly. Reviewed on: 17th May 2024

In branch service review

5
Local business, very friendly staff and welcoming, great service. Reviewed on: 17th May 2024

In branch service review

5
A local business with friendly, efficient staff. Reviewed on: 17th May 2024

In branch service review

5
It's local, and the staff are always very pleasant and helpful. Reviewed on: 17th May 2024

In branch service review

5
Ann is lovely and always very helpful, brings the personal touch. I like the fact that there are still branches open and I can deal with people rather than computers. Reviewed on: 17th May 2024

In branch service review

5
In town, pleasant and courteous, with good interest rates. Reviewed on: 17th May 2024

In branch service review

5
Very good, accommodating and patient. Reviewed on: 17th May 2024

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