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Darlington Building Society: Savings reviews

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4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
52% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
Julia's avatar
Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12448)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Very happy with the interest I receive. Staff explain the services provided well. Reviewed on: 17th May 2024
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Verified Member

In branch service review

5
Online service available and easy to use. Reviewed on: 17th May 2024
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Verified Member

In branch service review

5
Staff members in Northallerton are outstanding. Polite and helpful and excellent. Reviewed on: 17th May 2024
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Verified Member

In branch service review

5
Staff are friendly, introduced themselves. Asked me if I have any questions and made sure I understood everything, I was provided leaflets about different topics. Reviewed on: 17th May 2024
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Verified Member

In branch service review

5
Knowledgeable, efficient, spent time explaining alternatives. Very satisfied. Reviewed on: 16th May 2024
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Verified Member

I needed some info re moving money.

5
I needed some info re moving money. I didn't realise that I hadn't set up a bank account to pay it into. This I was able to do with assistance from Simon. Reviewed on: 16th May 2024
Heather R's avatar
Heather R

In branch service review

5
Staff always happy to help, always polite. Reviewed on: 15th May 2024
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Verified Member

In branch service review

5
I like what it stands for and it's local. Reviewed on: 15th May 2024
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Verified Member

In branch service review

5
Kind, considerate and very helpful. Reviewed on: 15th May 2024
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Verified Member

In branch service review

5
Very pleasant transaction meeting. Reviewed on: 15th May 2024
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Verified Member

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