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Darlington Building Society: Savings reviews

4.90
Based on 12,450 reviews, last reviewed 12th Apr 2026
49% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service and always be friendly Excellent service and always be friendly Reviewed on: 9th April 2026
Mrs F's avatar
Mrs F

Latest lowest rating:

1

I recently phoned as I was having difficulty registe... I recently phoned as I was having difficulty registering for online banking and spoke to Simon who was very helpful, he not inly helped me register FF... Read more Reviewed on: 12th April 2026
Amir s's avatar
Amir s

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12450)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
Brilliant customer service, efficient and quick, friendly staff. Reviewed on: 3rd April 2024

In branch service review

5
Nothing to improve. Excellent service. Reviewed on: 3rd April 2024

In branch service review

5
Friendly staff. Nothing to be improved. Reviewed on: 3rd April 2024

In branch service review

5
Extremely friendly and knowledgeable staff. The process of setting yp the account was quick and easy. Reviewed on: 3rd April 2024

In branch service review

5
Excellent service but children's ISA does not offer full scope for higher savings. Reviewed on: 3rd April 2024

In branch service review

5
No problems. Excellent service from all staff. So friendly and helpful. Only improvement could be longer opening hours. Reviewed on: 3rd April 2024

In branch service review

5
Friendly, helpful staff. Efficient service, always. Reviewed on: 3rd April 2024

In branch service review

5
Really good experience! Very helpful with the account specifics and general banking information. Reviewed on: 3rd April 2024

In branch service review

5
I like talking to humans, not machines. I like the approachable staff. I don't like the reduced opening times. Reviewed on: 3rd April 2024

In branch service review

5
Great customer service from Tom, I explained everything clearly. Reviewed on: 3rd April 2024

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