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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.9 (12457 reviews)

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4.90

Based on 12,457 reviews, last reviewed 17th Apr 2026

43% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12457)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

The help we had from Mia and Chloe was great. No complaints. Reviewed on: 30th March 2024

Savings accounts

Discussed several savings accounts with members of staff on 2 occasions - staff were polite helpful explained things fully and were patient Reviewed on: 30th March 2024

Friendly, professional and knowledgeable

Friendly, professional and knowledgeable Reviewed on: 29th March 2024

Friendly helpful staff and online presence

Friendly helpful staff. A good website if needed. It's nice to have a local office to visit as well as an online facility that is easy to use Reviewed on: 29th March 2024

informed and efficient service provided at my local...

informed and efficient service provided at my local branch in Yarm. Good interest rates for ISA,regular saver and saving accounts. Reviewed on: 29th March 2024

Excellent service, always friendly staff and always...

Excellent service, always friendly staff and always ready to help, service the way it should be . Reviewed on: 29th March 2024

The service is always exemplary

The service is always exemplary and the staff really care about making sure you get the best out of your money. The online system is easy to use and the branch is always reachable by email and phone. Reviewed on: 28th March 2024

The staff are very helpful and answer all my questio...

The staff are very helpful and answer all my questions and the I enjoy going into the shop as I feel at home, the savings accounts I have with them are all doing realy well. Reviewed on: 28th March 2024

Informed choice investing, and a fun fund.

My mum died, and I was given every option to choose how best to invest my inheritance. It has grown well since investing, i used by tax free option too.I put a little aside for joyful spending, and the remainder is working hard for me and my family. Even whilst I sleep. Reviewed on: 28th March 2024

Great experience every visit

The branch staff at northallerton are excellent and friendly Reviewed on: 28th March 2024

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