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Darlington Building Society: Savings reviews

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4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
43% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12457)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
I came to see Aiden on the 8th March to open some accounts, he was very knowledgeable about your products and made me feel as though I could trust him. I found him to be a very personable and efficient young man. Reviewed on: 20th March 2024
Verified Member's avatar
Verified Member

Always very personal and appreciate the commitment t...

5
Always very personal and appreciate the commitment to the high street. Reviewed on: 20th March 2024
Paul McWeeney's avatar
Paul McWeeney

Very helpful talking throught everything

5
Very helpful talking throught everything Reviewed on: 20th March 2024
Peter c's avatar
Peter c

Great customer service

5
I rang with a question which was answered fully and quickly. The phone was answered quickly and the person I spoke to was very polite and knowledgeable. Reviewed on: 19th March 2024
Louise 's avatar
Louise

In branch service review

5
Staff are unbelievable, always pleasant and it's a pleasure coming into branch. Reviewed on: 18th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very helpful, experience well presented and accounts explained. Reviewed on: 18th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Smooth, understandable, infrmative and answered any questions. Reviewed on: 18th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Darlington Building Society in Stockton, occassionally use Middlesbrough, always give polite, prompt and effective service. Reviewed on: 18th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly, over-th-counter service, also it's very convenient and local to me. Reviewed on: 18th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly, informative, thorough. Reviewed on: 18th March 2024
Verified Member's avatar
Verified Member

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