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Darlington Building Society: Savings reviews

4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Easy to access and interest rate good for 2 yr...

5
Easy to access and interest rate good for 2 yr Reviewed on: 16th April 2025

In branch service review

5
Tom - very helpful and patient, walked me though full process of internet banking and checked it had worked. Reviewed on: 21st October 2025

In branch service review

5
Trusted Building Society. Deal with customer face to face, if nec. I can't see any improvements required. Reviewed on: 20th October 2025

In branch service review

5
I like the courteous and professional staff in the branch. Reviewed on: 20th October 2025

In branch service review

5
I think this branch this is perfect. Reviewed on: 20th October 2025

In branch service review

5
Easy to get to local, particularly with closure of banks. Reviewed on: 20th October 2025

In branch service review

5
No I phone service in Barnard Castle - Couldn't connect. Reviewed on: 20th October 2025

In branch service review

5
Easy to get appointment. Private room, good staff polite and efficient. Reviewed on: 20th October 2025

Very helpful and understood requirements

4
Very helpful and understood requirements Reviewed on: 18th October 2025

Excellent helpful consultation with result i wanted...

5
Excellent helpful consultation with result i wanted to get my money where it needs to be. Thank you Reviewed on: 18th October 2025

Face to face appointment re saving account

5
Face to face appointment re saving account Reviewed on: 18th October 2025