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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Like coming into branch, staff lovely. Reviewed on: 3rd October 2025

In branch service review

5
All staff very friendly and helpful. Reviewed on: 3rd October 2025

In branch service review

5
Friendly, helpful service with everything explained clearly and questions answered. Reviewed on: 3rd October 2025

In branch service review

5
Friendly, Helpful staff giving good advice, made me feel very welcome. Reviewed on: 3rd October 2025

In branch service review

5
Chrissy who I spoke to was very nice to talk to and explained everything clearly. The room I was in was warm and it was a cold day. Reviewed on: 3rd October 2025

In branch service review

5
Friendly, Helpful, convenient branch. Maybe longer opening times would be the only improvement. Reviewed on: 3rd October 2025

In branch service review

5
Professional service and knowledgeable. Reviewed on: 3rd October 2025

In branch service review

5
Nothing I don't think its just me I don't understand paper work. Sorry. Reviewed on: 3rd October 2025

Had trouble finding correct ISA transfer form online...

5
Had trouble finding correct ISA transfer form online, Customer services forwarded form by email. Very helpful, Reviewed on: 2nd October 2025
Colin K's avatar
Colin K

Telephone assistance call

5
Received a telephone call from Simon literally seconds after completing a form for a call/appointment as I was having difficulty completing a request form to open a one year bond. Reviewed on: 2nd October 2025
Karen C's avatar
Karen C

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