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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Knowledgeable, friendly, efficient and very helpful. Spending time with Tom is a pleasure. Reviewed on: 17th September 2025

In branch service review

5
Service is always good / on both of us very relaxing. Reviewed on: 17th September 2025

In branch service review

5
A very pleasurable experience with Tom. Reviewed on: 17th September 2025

In branch service review

5
Very good service, online needs improvement. Reviewed on: 17th September 2025

In branch service review

5
Staff are friendly and explained what I need to know. Reviewed on: 16th September 2025

In branch service review

5
Like the staff nice and friendly, helpful just sometimes wait in the queue a while with just one staff on. Reviewed on: 16th September 2025

In branch service review

5
Lovely staff always willing to help, Only downside at times is "queue times" especially when old people standing 20 minutes +. Reviewed on: 16th September 2025

In branch service review

5
Ability to make appointments and discus financial options face to face. Friendly efficient service. Reviewed on: 16th September 2025

In branch service review

5
Very friendly and straight forward. Reviewed on: 16th September 2025

In branch service review

5
Personal service, attention and friendliness. Reviewed on: 16th September 2025

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