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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.92
Based on 12,235 reviews, last reviewed 6th Jan 2026
42% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Thank you, Simon. I requested a call back to discuss savings accounts and was called first thing by Simon McCabe who was polite, professional and friendly. He was suff... Read more Reviewed on: 6th January 2026
Shanti P's avatar
Shanti P

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12235)

Review of the Darlington Building Society, Savings:

Barnard Castle branch review

5
It’s nice and handy, and since the Brittania closed I’ve had no complaints, the staff are always helpful Reviewed on: 14th December 2016
Mr Handley's avatar
Mr Handley

In branch service review

5
Would have been helpful to know what was needed to make appointment when looking on the website. Reviewed on: 10th December 2025

In branch service review

4
I like the staff, who as well as being knowledgeable are very friendly. They explain things in Layman terms so that they're easily understood. Reviewed on: 10th December 2025

In branch service review

5
Tom was very friendly and approachable. Reviewed on: 9th December 2025

In branch service review

5
Local branch with friendly efficient staff. Reviewed on: 9th December 2025

In branch service review

5
Jess explained everything well in a private room, more privacy than the reception/counter area would improve customer service in that area so others cant hear your business. Reviewed on: 9th December 2025

In branch service review

5
Jess was helpful, efficient and long suffering :). Everything explained and completed. Reviewed on: 9th December 2025

In branch service review

5
Jessica has been excellent and explained everything to me. We have done everything I wanted, very pleased she is a credit to you. Reviewed on: 9th December 2025

Opened an account in Barnard Castle branch.

5
Opened an account in Barnard Castle branch. Very friendly and helpful staff Reviewed on: 9th December 2025

In branch service review

4
Always friendly and very helpful. Reviewed on: 8th December 2025

In branch service review

5
Very straight forward, no problems at all. Reviewed on: 8th December 2025

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