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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (965 reviews)

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4.77

Based on 965 reviews, last reviewed 30th Jun 2026

68% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

10%

Latest highest rating:

5

10/10 service Very easy to speak to customer services. Provided with the right mortgage with ease Reviewed on: 30th June 2026

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (965)

Excellent customer service , amazing rate charges.

Excellent customer service , amazing rate charges. would definitely recommend!. Reviewed on: 16th April 2025

All staff friendly, knowledgeable about products.

All staff friendly, knowledgeable about products. Nothing is to much trouble. Excellent customer service. Reviewed on: 16th April 2025

Fab service for mortgages and easy to contact

Fab service for mortgages and easy to contact Reviewed on: 16th April 2025

Good service and informative thank you for giving re...

Good service and informative thank you for giving reliable information and service Reviewed on: 16th April 2025

Porting with Darlington.

Easy to get through when calling. Staff are knowledgeable and always willing to help. Currently utilising the porting system to move to another property, which is very affordable. Reviewed on: 16th April 2025

I have been with Darlington building society since A...

I have been with Darlington building society since August 2020 and I have always received excellent service. Darlington gave me a mortgage when other lenders wouldn’t. I recently had to speak to Darlington and the 2 officers I dealt with were very helpful. Although they couldn’t solve the problem they gave me information to investigate different avenues. They were very professional. This is a smaller building society but they know how to deliver good customer service. Reviewed on: 16th April 2025

One of few lenders to welcome older applicants and a...

One of few lenders to welcome older applicants and at reasonable interest rate. Always helpful with queries and clear informative updates. Reviewed on: 16th April 2025

New customers to Darlington Building Society.

New customers to Darlington Building Society. All good so far. Reviewed on: 16th April 2025

We are about to come to the end of our 25 year mortg...

We are about to come to the end of our 25 year mortgage. Some years ago we came into financial difficulty and all the worry that brings. The meetings and discussions we had made life so much easier, the staff were brilliant. They did not judge and just helped us decide what was best for us. Here we are a couple of payments to go and we still have our house. Reviewed on: 16th April 2025

Efficient friendly & professional Staff.

Efficient friendly & professional Staff. Always ask if there is anything else they can help with. Reviewed on: 16th April 2025

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