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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.82 (923 reviews)

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4.82

Based on 923 reviews, last reviewed 7th Feb 2026

114% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

My experience with the Darlington My experience with the Darlington has only been positive. The products and services offered are competitive and the staff extremely helpful and friend... Read more Reviewed on: 7th February 2026

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (923)

1st mortgage

This is our 1st mortgage and we found the process to be smooth and effortless with Darlington Building Society. We're very grateful. Reviewed on: 8th April 2025

PROFESSIONAL, KNOWLEDGABLE AND FRIENDLY

PROFESSIONAL, KNOWLEDGABLE AND FRIENDLY Reviewed on: 7th April 2025

Excellent service all round

They've been accommodating in their lending criteria. Their rates were very competitive and when we've had questions the response time on the phone has been quick and professionally managed Reviewed on: 7th April 2025

Good, all very good, would recommend

Good, all very good, would recommend Reviewed on: 7th April 2025

Have been with Darlington for several years.

Have been with Darlington for several years. I’m a customer who resides overseas, I have had no problems communicating with the team , easy , understanding and patient each time. Have been able to maintain repayments to a affordable amount through the continued refinancing offers Reviewed on: 7th April 2025

It as very helpful the advisor us knowledge

It as very helpful the advisor us knowledge Reviewed on: 7th April 2025

Mortgage renewal process made simple.

Mortgage advisor staff we’re excellent, informative and helpful in assisting my fixed mortgage rate renewal. Reviewed on: 7th April 2025

Effortless from day one.

Effortless from day one. Response and resolution within a few simple questions Reviewed on: 7th April 2025

I'm quite happy

At the moment I'm quite happy and comfortable with it. They offered us a very reasonable price. Reviewed on: 7th April 2025

Excellent staffing and great support.

Excellent staffing and great support. Reviewed on: 7th April 2025

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