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Darlington Building Society: Mortgages reviews

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4.84
Based on 881 reviews, last reviewed 24th Jun 2025
808% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
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1%
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2%

Latest highest rating:

5

I can't recommend DBS enough , first class service a... I can't recommend DBS enough , first class service as always... I've just recently renewed my mortgage with DBS saving a unbelievable ££230 per month ... Read more Reviewed on: 24th June 2025
Lee 's avatar
Lee

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
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Ricardo
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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

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Darlington Building Society Mortgages reviews (881)

mortgage review

5
first class ,understood the situation immediately i was in and wanted to help Thank you Reviewed on: 23rd May 2023
DBS Verified Member's avatar
DBS Verified Member

Mortgage renewal

5
Very friendly and professional Reviewed on: 13th May 2023
DBS Verified Member's avatar
DBS Verified Member

Customer friendly

5
Dealing with Darlington BS has been such a pleasurable experience. Reviewed on: 13th May 2023
DBS Verified Member's avatar
DBS Verified Member

Darlington Building Society Branch Review

5
Great service as always from the Darlington Building Society. Reviewed on: 30th April 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Lovely customer service department. Spoke on the phone and via email. Really helpful, friendly and quick replies. Thank you. Reviewed on: 30th April 2023
Verified Member's avatar
Verified Member

Excellent Service from Anne Walpole Mortgage Advisor

5
I just like to thank Anne for her help and support with my new mortgage enquiry - rapport was excellent instantly putting me at ease. Anne fully understood my requirements and was able to find a solution quickly. She is friendly, personable and knowledgeable and professional. Thank you Anne really appreciate 5 star service form you Reviewed on: 27th April 2023
DBS Verified Member's avatar
DBS Verified Member

Excellent Personal Service

5
We were looking to move house in the middle of a 5 Year Fixed mortgage so wanted to port our current mortgage to our new home. Rebecca, the Mortgage Advisor we dealt with, has been a fantastic support throughout the process. We initially had a conversation so that we fully understood the application process and to determine whether we could borrow more. Rebecca took the time to listen and fully understand our personal requirements and financial situation in order to provide us with the best possible advice. In my experience, the personal approach that Darlington Building Society provide has been far superior to other lenders that I have dealt with. Rebecca and her colleagues have always responded quickly to any questions and given timely updates throughout the process, which has been very much appreciated. Reviewed on: 21st April 2023
DBS Verified Member's avatar
DBS Verified Member

Awesome

5
Thank you to Ann for all the great support we received Reviewed on: 18th April 2023
DBS Verified Member's avatar
DBS Verified Member

good mortgage rates and excellent customer service

5
we have had a mortgage with Darlington for seven years and have been very pleased at every stage with the mortgage products offered (especially to existing customers on renewal) and the efficient and pleasant customer service of everyone we have dealt with Reviewed on: 13th April 2023
DBS Verified Member's avatar
DBS Verified Member

Darlington Building Society Branch Review

4
Rates were not as competitive as I would have liked, service is excellent and friendly, accessable when needed to call. Reviewed on: 4th April 2023
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Verified Member

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