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Darlington Building Society: Mortgages reviews

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4.84
Based on 881 reviews, last reviewed 24th Jun 2025
808% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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2%
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1%
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Latest highest rating:

5

I can't recommend DBS enough , first class service a... I can't recommend DBS enough , first class service as always... I've just recently renewed my mortgage with DBS saving a unbelievable ££230 per month ... Read more Reviewed on: 24th June 2025
Lee 's avatar
Lee

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
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Ricardo
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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

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Darlington Building Society Mortgages reviews (881)

Darlington Building Society Branch Review

5
Always receive on efficient and friendly response to any queries about a mortgage. Reviewed on: 4th April 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Competitive, good service, prompt issue, all of these are particularly valuable as we are now retired, mature 5% pledge. Reviewed on: 4th April 2023
Verified Member's avatar
Verified Member

The usual speedy, efficient service

5
Having been a mortgage custoomer for nearly 10 years, we have always been able to speak to, and deal directly with 'real' people, and we value this very much. The latest interaction has been no different, and the friendly, down to earth approach has been so appreciated. We will continue to use and recommend not only the Darlington Building Society, but in particular Ann who has been so easy to deal with. Reviewed on: 15th March 2023
DBS Verified Member's avatar
DBS Verified Member

Friendly no nosense approach to lending

5
Ann was fabulous and answered every question we had to a tee Reviewed on: 9th March 2023
DBS Verified Member's avatar
DBS Verified Member

Superstars

5
The Darlington team treat your case on its own merits and were willing to consider alternative options. I was very impressed and would highly recommend them to anyone looking for a re-mortgage. Reviewed on: 9th March 2023
DBS Verified Member's avatar
DBS Verified Member

Brilliant

5
We have been assisted by Cheryl and Rebecca. They are always promt, friendly and super professional. Couldn't have had a better experience to be honest. Thank you ladies ! Reviewed on: 23rd February 2023
DBS Verified Member's avatar
DBS Verified Member

Friendly staff, good response time line

5
From my initial enquiry to further correspondence, I found the staff to be consistantly helpful & curteous. Reviewed on: 13th February 2023
DBS Verified Member's avatar
DBS Verified Member

Darlington Building Society Branch Review

2
Took a long time to process mortgage, bureacratic process, direct and straight to the point in savings easy to deal with. Reviewed on: 8th February 2023
Verified Member's avatar
Verified Member

A friendly building society

5
We have been with the Darlington for 5 years now and have found them easy to deal with, providing back end support that is second to none. It is easy to speak to someone who can help you. Reviewed on: 2nd February 2023
DBS Verified Member's avatar
DBS Verified Member

Darlington Building Society Branch Review

5
Timely and clear advice on options, ease of renewal, helpful and friendly. Reviewed on: 31st January 2023
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Verified Member

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