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Darlington Building Society: Mortgages reviews

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4.82
Based on 957 reviews, last reviewed 26th Apr 2026
136% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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2%
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1%
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Latest highest rating:

5

From the initial application to completion was just... From the initial application to completion was just about 6 weeks Reviewed on: 26th April 2026
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B j

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (957)

An easy and stress free process working with Ann from the mortgage team!

5
My advisor was Ann, she was a pleasure to deal with and no request was never too much. Prompt responses and efficient answers everything you want when trying to arrange a mortgage. Couldn’t have been better! Thanks again Reviewed on: 20th January 2023
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Darlington Building Society Branch Review

5
The lady I spoke to when I enquired about the offers had a great telephone manner and advice was excellent! Reviewed on: 31st October 2022
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Verified Member

Darlington Building Society Branch Review

5
The staff are always polite & friendly & knowledgeable of the products on offer. Reviewed on: 31st October 2022
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Verified Member

Darlington Building Society Branch Review

5
We like that Darlington was able to deal with foreign income. We liked the telephone interviews with your expert, professional staff member. Reviewed on: 31st October 2022
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Verified Member

Darlington Building Society Branch Review

5
Letter received well ahead of current mortgage deal ending with sufficient information with which to make a decision. Reviewed on: 31st October 2022
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Verified Member

Darlington Building Society Branch Review

5
Ann Walpole is an asset to the Darlington, so helpful, knowlegeable. Reviewed on: 31st October 2022
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Verified Member

Darlington Building Society Branch Review

5
Mortgage advisor professional & friendly & gave lots of relevant information. Reviewed on: 31st October 2022
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Verified Member

Darlington Building Society Branch Review

4
The advisors I spoke to were very helpful. My telephone call was answered really quickly, which is rare these days and the advisor spoke clear English. Reviewed on: 31st October 2022
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Verified Member

Darlington Building Society Branch Review

5
Online services to view account. Reviewed on: 31st October 2022
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Verified Member

Darlington Building Society Branch Review

5
Excellent service from Stockton branch. Reviewed on: 31st October 2022
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Verified Member

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