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Dial Direct: Car insurance reviews

Name: Car insurance
Rating: 2.89 (32 reviews)

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2.89

Based on 32 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

28%

19%

44%

Latest highest rating:

5

Good communication, great price and doesn't double o... Good communication, great price and doesn't double on renewal makes a refreshing change!, easy renewal process and keen pricing ! Reviewed on: 20th August 2026

Latest lowest rating:

1

Fraudulent Insurance company Appalling customer service, paid for my insurance won’t cover me for an accident won’t cover the damage to the other cars won’t let me cancel my direc... Read more Reviewed on: 5th August 2026

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About this product

Dial Direct car insurance has a standard level of cover or choose a Premier Car Insurance package.

Dial Direct car insurance has a 24-hour claims line and you can manage your policy 24/7 online. Tailor your Dial Direct car insurance with a range of optional extras including legal protection and keycare cover.

Dial Direct car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Dial Direct before, you can also leave a review and share your experience.

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Dial Direct Car insurance reviews (32)

lesser known but good company

Have provided the lowest price for fully comp car insurance for the last two years for me even as a newly passed driver, also throw in additional perks such as free breakdown cover and can always get through to them relatively quickly on the phone. Reviewed on: 5th August 2016

CheekyCharges

knew the arms were moving us 30 days after renewal - charged me £35 to change addy Reviewed on: 4th March 2016

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