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Dudley Building Society: Savings reviews

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4.87
Based on 3,726 reviews, last reviewed 2nd Mar 2026
69% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Savings Enquiry We went to discuss an ISA, the staff were so friendly and helpful.It made our experience a very happy and positive one Reviewed on: 2nd March 2026
Katey B's avatar
Katey B

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3726)

Review of the Dudley Building Society, Savings:

In branch service review

5
Good friendly service, staff very helpful and made changing accounts easy. Reviewed on: 25th October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Seen on the day for appointment. Esther was very good and efficient in her role. Reviewed on: 25th September 2025

First class service for savings & high interest rates

5
First class service. I recently opened a £500 per month 5% Regular Saver by post. I live in Scotland. I posted the application & cheque first class at about 3pm on a weekday. Two days later (also weekdays), I received the Passbook back via post (posted first class). The account was open & the cheque cashed. It would have been impossible for the service to have been any quicker. They also offer a 6% interest Regular Saver (£500 per month) for existing customers. Reviewed on: 2nd September 2025
Scott's avatar
Scott

In branch service review

5
Local branch, very friendly and helpful staff. Staff are always knowledgeable and explain things in a straightforward manner. Reviewed on: 26th August 2025

In branch service review

5
Older client so glad to have passbook, customer service by Jean excellent and helpful. Reviewed on: 26th August 2025

In branch service review

5
Very helpful and explained everything for us to understand. Reviewed on: 26th August 2025

In branch service review

5
Popped in with mum, met Sarah and became a customer again. Sarah has excellent product knowledge, answered all my questions, very efficient, went extra mile and mode me feel special. Reviewed on: 26th August 2025

In branch service review

5
Local branch, friendly and helpful. Reviewed on: 26th August 2025

In branch service review

5
Paulette/Sarah Very helpful, patient friendly service. Reviewed on: 26th August 2025

In branch service review

5
Paulette/Sarah friendly, helpful, nothing too much trouble. Reviewed on: 26th August 2025

In branch service review

5
Saving - higher intrest. Good advice from Esther. Reviewed on: 26th August 2025

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