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Dudley Building Society: Savings reviews

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4.87
Based on 3,731 reviews, last reviewed 9th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Savings review Tracey provided all the information required to help me make an informed choice regarding my savings accounts. Reviewed on: 9th March 2026
Katie E's avatar
Katie E

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3731)

Review of the Dudley Building Society, Savings:

Concern

5
Fast efficient service excellent Reviewed on: 29th November 2019
Verified Member Dudley BS's avatar
Verified Member Dudley BS

In branch service review

5
Prefer branch account, not online. Reviewed on: 16th May 2024
Verified Member's avatar
Verified Member

We have been with Dudley Building Society for many y...

5
We have been with Dudley Building Society for many years and we have always been treated as valuable customers . Reviewed on: 14th May 2024
Astebestios 's avatar
Astebestios

Always there for the customer.

5
Really helpful staff, always willing and compassionate. They will spend time, with advice and knowledge. Reviewed on: 13th May 2024
Sue J's avatar
Sue J

Very helpful when I closed an account and couldn't f...

5
Very helpful when I closed an account and couldn't find all the paperwork Reviewed on: 30th April 2024
Angela J's avatar
Angela J

Navigating online forms/ secure messaging

4
I had difficulty navigating the online forms. I telephoned Dudley B.S. and a very helpful agent assisted me in the process. There are some issues with the messaging service but contact with an agent of Dudley B.S. always solves the problem. Thank you. Reviewed on: 24th April 2024
mother bishop's avatar
mother bishop

In branch service review

5
Friendly, efficient, offering telephone, postal, passbook options for those people that prefer these. Reviewed on: 16th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Service excellent and everything was dealt with efficiently. Reviewed on: 16th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Found it very quick for a return of passbook. Reviewed on: 16th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
I was duly impressed as to how friendly and approachable my contact has been so far. Reviewed on: 16th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Prompt update of passbook and return experienced. Reviewed on: 16th April 2024
Verified Member's avatar
Verified Member

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