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Dudley Building Society: Savings reviews

4.87
Based on 3,739 reviews, last reviewed 19th Apr 2026
19% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent Postal Savings Service My wife has postal accounts with the Dudley and I help her with the admin. The service we get from the Dudley is consistently excellent. In particular... Read more Reviewed on: 19th April 2026
Sherlock's avatar
Sherlock

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3739)

Always there for the customer.

5
Really helpful staff, always willing and compassionate. They will spend time, with advice and knowledge. Reviewed on: 13th May 2024

Very helpful when I closed an account and couldn't f...

5
Very helpful when I closed an account and couldn't find all the paperwork Reviewed on: 30th April 2024

Navigating online forms/ secure messaging

4
I had difficulty navigating the online forms. I telephoned Dudley B.S. and a very helpful agent assisted me in the process. There are some issues with the messaging service but contact with an agent of Dudley B.S. always solves the problem. Thank you. Reviewed on: 24th April 2024

In branch service review

5
Friendly, efficient, offering telephone, postal, passbook options for those people that prefer these. Reviewed on: 16th April 2024

In branch service review

5
Service excellent and everything was dealt with efficiently. Reviewed on: 16th April 2024

In branch service review

5
Found it very quick for a return of passbook. Reviewed on: 16th April 2024

In branch service review

5
I was duly impressed as to how friendly and approachable my contact has been so far. Reviewed on: 16th April 2024

In branch service review

5
Prompt update of passbook and return experienced. Reviewed on: 16th April 2024

In branch service review

5
Always receive a good service at perton branch where the staff are knowledgeable and friendly. Reviewed on: 16th April 2024

In branch service review

4
Suggestion, on application form for new account put tick box with question 'Is cheque enclosed with application?' and space for cheque numbers. I like DBS because you can still open an account with having an email address. Reviewed on: 16th April 2024

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