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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.83
Based on 3,755 reviews, last reviewed 18th Jun 2026
33% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Local branch within walking distance and open six da... Local branch within walking distance and open six days a week. All staff are very friendly and efficient and give advice if asked. Very helpful. Reviewed on: 18th June 2026
Josephine M's avatar
Josephine M

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3755)

In branch service review

5
Sarah was very informative and knowledgeable about the products. She explained everything very well. Very friendly and a relaxed appointment to discuss savings. Reviewed on: 26th February 2024
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Verified Member

In branch service review

5
Excellent service from a very friendly assistant in the Dudley branch. Reviewed on: 26th February 2024
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Verified Member

In branch service review

5
I had the ideal experience, I phoned for general information, called into the Dudley branch same day and the account was opened immediately. Perfect!. Reviewed on: 26th February 2024
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Verified Member

In branch service review

5
I popped in my lcoal branch to see about opening an account and within a few days I had opened two accounts with no problems. Reviewed on: 26th February 2024
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Verified Member

In branch service review

5
I had a great experience again today. Phoned and first spoke to someone who spoke good English and she was so very helpful. You get a passbook and not just a piece of paper. No online to deal with, great customer service in all ways. Keep this up and I will stay with you. You can go to a branch to see and talk to a person. A+ at Perton, they are so helpful and always help you. They given excellent service at all times, no matter how busy they are. Lorna was great as usual. Reviewed on: 22nd February 2024
Verified Member's avatar
Verified Member

In branch service review

5
My experience could not have been better. Staff were welcoming and friendly. I was very pleased with the way Lorna conducted our business in the Perton branch. Reviewed on: 22nd February 2024
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Verified Member

In branch service review

5
I could have probably opened the account online but the help and advice I received in branch stopped me making a mistake I would have otherwise made online. Reviewed on: 22nd February 2024
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Verified Member

In branch service review

5
After enquiring in branch about opening an ISA, the service we have received has been exceptional and everyting was explained very clearly. Reviewed on: 22nd February 2024
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Verified Member

In branch service review

5
It was so easy to come into branch and Jo was so very helpful in getting my savings account sorted out very quickly and efficiently. Reviewed on: 22nd February 2024
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Verified Member

In branch service review

5
Pleasant staff at reception. Helpful and very pleasing appearance to the branch. Reviewed on: 22nd February 2024
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Verified Member

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